Privacy Policy
Effective Date: July 27, 2026
Poop Scoop Champion (“Poop Scoop Champion,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.poopscoopchampion.com, request a quote, sign up for service, communicate with us, use the customer portal, or receive our pet waste removal services.
1. Information We Collect
Depending on how you interact with us, we may collect:
Contact information
Name
Email address
Telephone number
Service address
Preferred method of communication
Service information
Number of dogs
Yard size and property details
Requested service frequency
Gate and property-access instructions
Scheduling information
Notes needed to provide service
Quote, estimate, invoice, and service history
Property and service documentation
We may create service-related records, including before-and-after photographs, gate-secured confirmation photographs, cleanup notes, and records of property conditions. We use this information to document completed service, communicate with customers, resolve questions, and improve service quality.
We will not use identifiable photographs of a customer’s property for advertising without permission.
Payment information
Customers may provide payment information through ScooPilot and Stripe. Payment-card information is processed and stored by those payment providers. Poop Scoop Champion does not directly store complete payment-card numbers or security codes, although we may receive limited information such as payment status, card type, expiration information, transaction identifiers, and the last four digits of a card.
Communications
We may retain emails, text messages, telephone notes, contact-form submissions, quote requests, customer-support messages, and other communications.
Website and device information
Our website and service providers may automatically collect information such as:
Internet Protocol address
Browser and device type
Operating system
Pages viewed
Referring website
Approximate location derived from an IP address
Dates, times, and duration of visits
Cookie and website-usage information
2. How We Use Information
We may use collected information to:
Respond to questions and quote requests
Determine pricing and service eligibility
Schedule and provide services
Process payments and maintain billing records
Create and manage customer accounts
Send service reminders, confirmations, invoices, and account notices
Communicate about gates, pets, weather, scheduling, and property access
Provide customer support
Maintain service, gate, and property-condition documentation
Detect fraud, misuse, security threats, or payment problems
Improve our website, services, marketing, and customer experience
Maintain accounting, tax, insurance, and business records
Enforce our Terms of Service
Comply with legal requirements and protect our rights, customers, animals, and property
3. Text Messages and Email
If you provide your telephone number or email address, we may use it to respond to your inquiry and communicate about quotes, appointments, services, payments, account activity, and related business matters.
We may occasionally send information about Poop Scoop Champion’s services or promotions when permitted by law. You may ask us to stop promotional emails or text messages at any time. Reply STOP to a promotional text message or contact us using the information below.
Opting out of promotional messages will not prevent us from sending necessary service, payment, safety, or account-related communications.
We do not sell or provide text-message consent information to third parties for their independent marketing.
4. How We Disclose Information
We may disclose information when reasonably necessary to operate the business, including to:
Squarespace, which hosts and supports our website
ScooPilot, which provides quote, signup, customer-management, scheduling, billing, and customer-portal services
Stripe, which processes and stores payment information
Email, telephone, text-message, analytics, website, accounting, and technology providers
Professional advisers, insurers, accountants, or attorneys
Government agencies, courts, law enforcement, or other parties when required by law
A successor or prospective successor if the business is sold, transferred, reorganized, or merged
These providers may process information according to their own contracts and privacy policies.
We may also disclose information when reasonably necessary to prevent fraud, protect a person or animal, respond to an emergency, enforce an agreement, collect a debt, or protect our legal rights.
5. Selling or Sharing Personal Information
Poop Scoop Champion does not sell personal information for money.
We do not knowingly share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.
6. Cookies and Analytics
Our website and its service providers may use cookies and similar technologies to operate the website, remember settings, understand website traffic, measure performance, and improve the visitor experience.
You can control or delete cookies through your browser settings. Disabling cookies may prevent certain website or signup features from functioning correctly.
7. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to Do Not Track signals.
We do not knowingly permit third parties to collect personally identifiable information through our website for their own unrelated purposes. Website, analytics, CRM, and payment providers may collect information needed to provide their services or as described in their own privacy policies.
8. Data Retention
We retain information for as long as reasonably necessary to:
Provide services and maintain customer accounts
Complete transactions
Maintain business, accounting, tax, and insurance records
Resolve disputes or collect unpaid amounts
Enforce agreements
Comply with legal requirements
Protect customers, animals, property, and our business
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. We also use established service providers for website hosting, customer management, and payment processing.
No website, electronic transmission, or storage system can be guaranteed completely secure. Customers should protect their passwords and notify us promptly if they believe their account or information has been compromised.
10. Your Choices and Requests
You may contact us to:
Ask what personal information we maintain about you
Request correction of inaccurate information
Request deletion of information, subject to legal and business-record requirements
Update your contact or communication preferences
Ask questions about our privacy practices
We may need to verify your identity before completing a request. We may retain information when necessary to comply with law, complete transactions, maintain financial records, resolve disputes, prevent fraud, or enforce our agreements.
California residents may have additional rights under applicable California privacy laws. We will honor such rights when they apply to Poop Scoop Champion.
11. Children’s Privacy
Our website and services are intended for adults seeking pet waste removal services. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
12. Third-Party Websites and Services
Our website may contain links to or embedded features provided by third parties, including ScooPilot and Stripe. Their privacy practices are governed by their own policies, not solely by this Privacy Policy. We encourage customers to review those policies before providing information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, service providers, or legal obligations change. The revised policy will be posted on this page with a new effective date. Continued use of the website or services after an update constitutes acknowledgment of the revised policy.
14. Contact Us
For questions, corrections, deletion requests, or other privacy concerns, contact:
Poop Scoop Champion
Andrew Larsen, Owner
Email: Andrew@PoopScoopChampion.com
Call or text: (209) 779-4550
Website: www.poopscoopchampion.com